Mental Health and Wellbeing Commission

The new Mental Health and Wellbeing Commission (MHWC) is an independent statutory authority that holds the government to account for the performance, quality and safety of Victoria’s mental health and wellbeing system.

The MHWC:

• Handles complaints about Victorian publicly funded mental health and wellbeing services, which include mental health and wellbeing services run and delivered by a public hospital in Victoria.
• Supports people with lived experience to lead and partner in reform and play a key role in leading actions to reduce stigma related to mental health.
• Provides a system-monitoring and oversight role, conducts investigations, and promotes effective complaint handling by Mental Health and Wellbeing Service Providers (Vic).
• Will publish reports on the performance, quality and safety of the mental health and wellbeing system and progress towards improving mental health and wellbeing of Victorians.