Part II Statements
The Mental Health and Wellbeing Commission (the Commisison) is an independent statutory authority that holds the government to account for the performance, quality and safety of Victoria’s mental health and wellbeing system.
The Commission:
- Handles complaints about Victorian publicly funded mental health and wellbeing services.
- Supports people with lived experience to lead and partner in reform and play a key role in leading actions to reduce the stigma related to mental health
- Provides a system-monitoring and oversight role, conducts investigations, and promotes effective complaint handling by Victoria's mental health and wellbeing service providers.
- Publishes reports on the performance, quality and safety of the mental health and wellbeing system and progress towards improving mental health and wellbeing of Victorians.
Find out more about the Commission and how we handle complaints.
The Commission creates a broad range of electronic and hard-copy documents. We use a number of electronic document and records management systems in order to classify, store, access and manage these documents.
The below statement broadly describes the documents held by the Commission:
- policy and procedures
- audio-visual materials.
- reports
- correspondence
- compliant files
- correspondence
- financial records
- human resource management
- meeting agendas
- meeting minutes
- practice guidance and education/training materials
Documents held by the Commission are generally organised under the following categories:
- Committees, meetings and groups (internal)
- Complaints and investigations
- Corporate
- Engagement (external)
- Government relations
- Inquiries
- Legal
- Policies and guidance
- Reporting
- Staff
- Strategic management and planning
- Strategic projects
The Commission aims to make the maximum amount of government information and documentation easily accessible to the public. Our current publications are available on our website.
Freedom of Information Act 1982
Updated